CT University is committed to provide a safe, fair and harmonious learning and working environment. Grievance Redressal Cell is set up at CT University in accordance with the University Grants Commission regulations for handling day-to-day grievances related to students, parents and staff members. Grievance Redressal Cell facilitates the resolution of grievances in a fair and impartial manner involving the respective Department (dealing with the substantive function connected with the grievance), maintaining necessary confidentiality, as the case may be. Any stakeholder with a genuine grievance may approach Grievance Redressal Cell to submit his/her grievance in writing.
Contact at: grievance@ctuniversity.in
Students’ Grievance Redressal Mechanism
The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the department members in person, or in consultation with the officer in-charge Students’ Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox/ suggestion box of the Grievance Cell.
Objective
The Students’ Grievance Cell aims to foster a responsive, transparent, and accountable atmosphere within the university, thereby ensuring a harmonious and inclusive educational environment for all stakeholders.
The Cell is established to address and resolve the concerns and grievances of students effectively and impartially. Its key objectives are as follows:
The Grievance Cell is committed to creating a safe space for students to share their concerns and ensures that every complaint is addressed with fairness, empathy, and confidentiality.
Functions
Procedure for lodging complaint
Appointment of Ombudsman
Student Grievance Redressal Committee
